Data Protection
Questions & Answers
Data security is the be-all and end-all in today's world. That's why we answer all your questions about topics that affect you.
Secure booking & payment
We attach great importance to guaranteeing you a secure booking and payment. Our website complies with current security standards and your data is processed in compliance with the relevant legal regulations. You can find more information under data protection.
The payment methods/providers we offer are widely used in online trading and have high security standards. If you require further information on the security of the payment providers, please contact the relevant companies.
We attach great importance to data protection and data security. Your data will only be stored and processed in accordance with the applicable legal regulations. You can find more information on this under contract data protection.
Your personal data when booking / Your customer data with us
Basically, we need your name, address, e-mail address and telephone number for your online booking. Depending on the products you have booked, we collect further data in order to provide you with the most suitable rental items. This usually involves biometric data such as height, age, gender, etc. You can find more detailed information under your desired product.
Your data will only be used by employees of Sport Kessler GmbH to process your booking. When booking offers provided by our partner companies, your data will also be used by the respective partner companies to fulfil the booking. You can find further information on this in our general terms and conditions and our contract data protection.
We attach great importance to data protection and data security. Your data will only be stored and processed in accordance with the applicable legal regulations. You can find more information on this under contract data protection.
Your data will only be passed on if you book offers from our partner companies. Your data will not be passed on for advertising purposes. The partners only use your data to fulfil the booking.
For some of our products, we have to ask about body characteristics such as weight, height or head circumference. This is all about selecting the right sports equipment. In the case of skis, even the correct adjustment of the binding. Please always bear in mind that we not only want to support you as much as possible in the enjoyable practice of your favourite sport, but also feel obliged to minimise any potential risk of accidents as much as possible.
So don't be angry with us if we ask you about your height, for example. We certainly won't tell anyone!
Your data will be stored for 7 years in accordance with the retention period under tax law pursuant to Section 132 (1) BAO. They will then be deleted.
We use your data to send you the newsletter. Of course, we do not pass it on to third parties.
You can find all information about our data protection here.
Your data when booking ski passes
Your address data and photographs will be collected, processed and used by the member companies of Allgäu-Tirol-Bergwelt GmbH and OBERSTDORF KLEINWALSERTAL BERGBAHNEN.
Your data will be collected, processed and stored in compliance with data protection regulations. This enables the selected card to be produced for you. After the card expires, this data is automatically deleted from the Skidata GmbH system. We do the same with photos.
For all season and annual passes, we need a portrait photo of you in which your face or that of the person concerned is clearly recognisable. Please do not upload any photos with sunglasses or ski goggles, helmets or hats covering your face.
For discounted rates, i.e. all those that are not adult rates, a valid proof of age, passport, identity card or driving licence is required. Please make sure that the name and year of birth of the person concerned is visible on the upload.
If you or one of the people you are booking for fulfil the requirements for the rate for students, trainees, military service and civilians, this must be proven with a valid ID/document from the respective institution. The document should at least show the name, date of birth and a reference to the validity or date of issue.From a ski pass duration of 8 days, the system stores photos on the ski pass for use and control purposes. These cards cannot be issued without a photo.
We therefore need a portrait photo of you in which your face or that of the person concerned is clearly recognisable. Please do not upload any photos with sunglasses or ski goggles, helmets or hats that cover your face.
Your uploaded data, in particular your ID cards, will only be stored to check your age and therefore your entitlement to the discount. As soon as this check has been carried out and the cards have been produced, this data is automatically deleted from our system. We do the same with photos.
Sport & Mode Kessler Newsletter
You will receive the latest information about our shop, hire, services and the Kessler lift, as well as news and information about events.
This means you are always the first to be up to date on the latest products & brands, specials and, for example, the start of the season.
- To subscribe to the newsletter, simply fill out the form here. You will then receive an e-mail with a confirmation link. By clicking on this link, you are registered with us.
We use your data to send you the newsletter. Of course, we do not pass it on to third parties.
You can find all information about our data protection here.