ONLY A FEW DAYS TO GO...
... UNTIL THE START OF YOUR WINTER ADVENTURE IN KLEINWALSERTAL
Aktueller Blick auf den Kessler Lift
ARRIVAL AND PICK-UP
Good to know
Everything you need for a smooth pick-up
As you have booked your rental online, you benefit from faster collection on site. We have already entered your details in the system, you don't have to register at the check-in terminal and the items you want are already reserved in your size. We are prepared for your individual needs. We will advise you on site and take measurements, e.g. when choosing your ski boots.
As a service, we offer you the option of collecting your hire items the day before from 3.00 p.m. and will not charge you any extra. If you would like a specific ski model, our hire team will be happy to advise you at the desk.
You always need your booking confirmation, whether digital or printed.
If you are using your own relevant equipment, please bring this with you (e.g. ski boots) so that we can make the appropriate adjustments to the hire items.
You will receive the booking confirmation directly after the online booking to the e-mail address you have provided.
Collection before the first day of hire is possible for some hire items. We will inform you of this in the booking section of the respective item when you book online. These items can then be collected before the first day of hire from 3 pm, provided you have selected collection the day before when booking.
No. It is sufficient if you have the booking confirmation with you in digital form.
We always keep our rental equipment up to date. We can therefore not guarantee that you will receive exactly the same equipment as last year. However, if you book the same product category again, you will receive a comparable item.
Our tip: Optimally insured
If you have not yet booked online, you can decide on site and in addition to your booking to insure your hire items. In co-operation with the DSV, we offer suitable insurance for skis and snowboards. For a reasonable €20, your items are insured against theft and breakage. Just ask on site, we will be happy to advise you!
This DSV rent insurance can only be taken out directly when booking a rental from a sports retailer and includes the following benefits. Insurance cover is provided for breakage and theft of skis/snowboards with bindings, ski poles, ski helmets, touring accessories (skins, crampons) when used by the insured person. Insurance cover for ski theft also exists in front of the ski hut from 6 a.m. to 8 p.m.; between 8 p.m. and 6 a.m. only when stored in a fixed room or in a locked car. Reimbursement is up to the amount of the purchase price (max. € 2,500)! The insurance cover starts on the first day of hire and runs for 1 year. It then expires automatically. In the sports shop where the DSV Rent was taken out, any number of rental transactions are included in the premium year. Repairable damage is covered by this insurance without a deductible (scratches in the base/surface, scratched edges, etc.). Source: DSV/ Status 10/2023.
This protection fee is compulsory (obligatory) for all skis/snowboards or cross-country skis (does not apply if insurance including theft protection is chosen!). If the rented item is damaged beyond repair on return, a deductible of 20% of the current value will be charged and is due immediately (e.g. broken edge, edge bent by hitting a stone or similar, base completely damaged down to the carrier laminate, sidewall broken, ski bent or broken, pole broken, etc.). Repairable damage is covered by this protection fee without deductible (scratches in the base/surface, scratched edges, etc.).
... AND OFF TO THE SLOPES
SKI PASS AND MORE DIRECTLY FROM SPORT KESSLER
Ski passes: single and multi-day tickets
You can't stand freezing at the lift ticket office?
You can easily get your ski pass from us. Simply book here in advance - and you'll be on the slopes faster than ever on your ski day.
Book
Ski and boot depot
You can store your skis, snowboard, boots and helmet in the heated ski depot. One storage locker is designed for two pieces of equipment.
Our ski depot is open all winter - and equipped with a modern entry system.
Thanks to its central location next to the Kanzelwandbahn and right next to the Kessler lift, it's just a short walk away.
BookFOR BORROWED OR OWN EQUIPMENT
THE RIGHT SUPPORT DURING YOUR HOLIDAY
You can also change our winter equipment during the hire period if alternative items are available. If you also change the product category, you may receive a refund or have to make an additional payment. It is not possible to switch between all categories.
Changing bikes is not normally possible due to very limited availability.
In principle, we always try to make an exchange possible for our winter items. Please note, however, that costs may be incurred:
The exchange of items in the same category - e.g. if you need a different ski item within the exclusive ski category - is included in the normal booking. Also included is the exchange between items in different categories that belong to the same sport (e.g. skiing), e.g. from premium skis to exclusive skis. Here you only have to pay the category surcharge. Conversely, you will of course also receive a refund if you downgrade.
By booking an exchange package, you can switch freely between snowboard and ski equipment and vice versa during your hire period without the scale price starting again on the first day. You may only have to pay a price increase if you upgrade the category (e.g. from Basic to Premium).
Skis or snowboards cannot be exchanged for cross-country skiing equipment. Cross-country skiing equipment and snowshoes are therefore not included in the exchange package and must be paid for separately.
The exchange of bikes is normally not possible due to very limited availability.
Don't panic!
Fortunately, ski thefts don't happen often in Kleinwalsertal. On the other hand, rental skis are often swapped.
If your skis have gone missing, it's best to come to our shop as soon as possible. We will clarify all further steps with you on site.Please note that we cannot insure theft via the nominal fee. You can insure your hire skis against theft via the DSV insurance, which we also offer you with your booking.
You can bring the winter rental items to us for waxing at any time during the hire period. We recommend waxing the skis and boards after four days at the latest.
Other services may be subject to a charge.We sell skis and bikes from our hire range.
Did you like your hire item? Ask us in the shop whether your desired item is currently for sale.
Do you already know that you want to buy a hire item? It's best to ask at the start of the hire period whether an item is available for you that is also for sale.
When and how often a ski service should be carried out depends on how often you use your skis. We recommend a service every 10 days at the latest to ensure optimum edge grip, but at least one service per season.
The binding should be checked at the start of each season, i.e. at least once a year.
You can find our current service prices here.
Our ski service is there for you in the main winter season from 2 to 6 pm.
However, you can drop off your skis in our shop in advance during our shop opening hours.
You can find all the information you need on our ski service page.
A ski service is always completed by the morning of the following day in the high season. In the low season (from around mid-October to mid-December) the service takes place two days a week.
We offer a pit stop. You can leave your skis with us for service until the next morning and receive a rental ski for the day.
You can find the current prices for the pit stop here.
LEARN AND EXPERIENCE
SKI COURSES, TOURS, EVENTS & MORE
Map of the slopes?
THE OBERSTDORF- KLEINWALSERTAL SKI REGION AT A GLANCE
BRAVING THE WEATHER!
NO PROBLEM WITH THE RIGHT EQUIPMENT
Alpine skiing range
Are you looking for the right skis, fashionable and functional clothing or cool board clothing?
No problem, you've come to the right place. Click through our range, be inspired and get advice from our team on site.
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Endurance - ski touring, cross-country skiing, snowshoeing
You'll find the right piece of fabric for your ski tour, your lap on the cross-country ski trail or your relaxed hike through the winter wonderland. For sure!
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SLEEP, FOOD AND ENTERTAINMENT
FROM THE BED TO THE LADY OF THE HEART - EVERYTHING IN KLEINWALSERTAL
Any questions?
Here you'll find the answers!
